SPECIALISTS IN STRATA PLUMBING

REPAIRS & MAINTENANCE

INTRODUCTION

STRATA MAINTENANCE

Sydney’s Plumbing Specialists is an Australian Owned Company and is a leader in all areas of Plumbing, Draining and Gas Fitting.

Over the years we have built strong working relationships with the management teams of many Strata Maintenance Companies in Sydney and have developed a comprehensive understanding of its business requirements and corporate cultures.

STRATA PLUMBING SPECIALISTS

WE ARE HERE WHEN YOU NEED US:

STRATA PLUMBING SPECIALISTS

Our team of experienced Strata Plumbers cares for all your plumbing related problems. We stop at nothing to ensure we make your management role as easy as possible and our unparalleled experience in strata maintenance and strata repairs enables us to provide you with effective solutions and service delivery at the highest level.

We provide an AFTER-HOUR EMERGENCY SERVICE for fast repairs of any urgent plumbing, drainage and gas fitting problems.

Urgent jobs will always be attended to the same day.

Work orders which are not urgent will always be completed within a time period of 24-48 hours.

Many of Sydney’s strata companies utilise our after-hours service because we operate 365 days a year and through all public holidays.

WE ARE HERE WHEN YOU NEED US:

  • AFTER HOURS EMERCENCY SERVICE
  • URGENT JOBS SAME DAY SERVICE
  • NON-URGENT JOBS COMPLETED WITHIN 24-48 HOURS
  • WE OPERATE 365 DAYS A YEAR INCL. PUBLIC HOLIDAYS

MANY OF SYDNEY’S STRATA COMPANIES UTILISE OUR AFTERHOURS SERVICE BECAUSE WE OPERATE 365 DAYS A YEAR AND THROUGH ALL PUBLIC HOLIDAYS.

SPS PLUMBERS STRATA PROCESS

OUR POINT OF DIFFERENCE

SPS PLUMBER’S STRATA PROCESS

  1. WE CONTACT OCCUPANTS TO ARRANGE ACCESS.
  2. WE LIASE WITH INSURANCE TO DETERMINE LIABILITY.
  3. WE CARRY OUT OUR REPAIRS ON THE SAME DAY IF NEEDED AT ANY HOUR OF THE DAY.
  4. WE CLEAN UP COMPLETELY AFTER WORK IS COMPLETED.

OUR GUARANTEE

WHEN YOU CALL SYDNEY’S PLUMBING SPECIALISTS:

WE GUARANTEE –  A fast response and a high level of service that will impress you from beginning to end.

WE GUARANTEE – A leader in the Strata & Commercial industry with over 200 years combined plumbing industry experience.

WE GUARANTEE – Our processes are tailored to better suit Commercial & Strata companies to give you streamlined, hassle-free service.

WE GUARANTEE – Our Strata & Commercial Client Services Team are focused on keeping you informed and satisfied every step of the way.

WE GUARANTEE – Keep you informed and communicate well at every stage throughout the job.

WE GUARANTEE – Supply detailed invoices of the work carried out and a breakdown of costs. This will ensure all members of insurance companies have a clear understanding of what the breakdown of all the components of the invoice are made up of.

WE GUARANTEE – Offer an iron clad guaranteed 24 hour service, every day of the year, including public holidays, so we will be there when you need us most.

WE GUARANTEE – Screen emergency calls for you and give advice to occupants to temporarily contain the problem, avoiding emergency call outs.

CUSTOMER SERVICE SATISFACTION

WE VALUE YOUR BUSINESS

Over the years we have experienced that Owners, Members of the Committee, Building Managers and Strata Firms, while not satisfied with their current contractors, will continue to use them due to concerns of losing intimate knowledge of the building.

In addition, we have found that Owners Committees can be reluctant to try a new service provider, thinking that a new service provider’s perceived lack of knowledge, may prove costly for the committee.

SPS Plumbers offers a solution to Strata Managers and Building Managers:

  • A FREE property diagnostic service and report for the owners committee.
  • Included in this consultation is a meeting with the Owners of the building and Members of the Committee. This walk through is designed to bring owners up to date with their building and   for our company to become familiar with the building needs and any previous issue or prob-  lems they may have been familiar with i.e (blocked drains/ water leaks)
  • This report is free of charge and details the properties plumbing, hot water and gas existing status. It will also show where your sewer and storm water drainage points are and their cur-  rent status.
  • The MOST important aspect of this Strata report is for member’s of the EC to become familiar with main water and gas isolation shut off valves in the event of any emergencies.

Contact us today for a free strata diagnostic service and report.

Kind Regards Michael Alayan

Michael Alayan Owner & Director SPS Sydney’s Plumbing Specialists

WHAT OUR CLIENTS ARE SAYING ABOUT US

“ We have being using SPS Plumbers for a period of 2 years and cannot fault their work. They are an efficient company and most importantly always clean up after themselves. Thanks to Michael and his great team.”

Garth Brown Senior Strata Manager

“It was such an easy transition changing from our old Plumbers to SPS Plumbing. Work orders are always followed through, emails get sent back advising us they have contacted occupants of the building and always keep us in the loop at all times. Cannot thank you guys enough for a fantastic service.”

Emma Davidson – Strata Manager

­ WHY WE ARE DIFFERENT TO OTHER COMPANIES

PROFESSIONAL STAFF

All our staff are dressed in neat and tidy SPS uniform. We strive to ensure we always have as much stock on board our representable vehicles.

RELIABILITY

All schedules are always kept as promised. If for a reason out of our control we cannot attend site we will always inform the tenant or managers at all times.

INTEGRITY

At SYDNEY’S PLUMBING SPECIALISTS all our staff are committed to delivering the best possible service always.

Our tradesmen are well trained and go through a number of checks to ensure we are sending polite and knowledgeable tradesman out to all sites.

All employees working for SYDNEY’S PLUMBING SPECIALISTS have had criminal history checks.

EXPERTISE

Our employees are well trained and have extensive knowledge within the plumbing industry. We are always sending our employees to different workshops to further gain knowledge

SAME DAY SERVICE

We can provide same day service for jobs that need same day attention.

EBIX ACCREDITED

We are most importantly a Licensed, Insured and a Registered EBIX Trades Monitor Accredited Company

WE AIM TO DELIVER THE BEST POSSIBLE SERVICE EVERYTIME!

SERVICES WE PROVIDE

  • High pressure drain cleaning of both sewer and storm water lines
  • CCTV camera inspections where we can also record our findings onto a USB allowing members of the committee to gain a better understanding of any issues
  • Pipe relining (for areas and situations where excavating is not an option)
  • Certified backflow prevention installation and testing
  • Service and installation of commercial hot water units, circulating pumps and boilers.
  • Leak Detection
  • Burst Pipes
  • Water meter setups
  • We are Licensed Gas Fitters meaning we can carry out repairs and install new gas lines

WORKPLACE SAFETY AND INSURANCES

WE MAKE SAFETY OUR PRIORITY

At Sydney’s Plumbing Specialists safety of our Employees, the Public and ensuring safe work practices are something which is instilled into our working culture.

We conduct safety site box meetings; ensure all our staff from our tradesman through to our apprentices are well aware of any hazards they might come across whilst on the job.

STRATA COMPANIES THAT WE CURRENTLY WORK WITH

PROUDLY WORKING WITH:

Some of our Partnerships

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