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Professional, Affordable & Considerate Sydney Plumbers
(02) 9002 7332
We’ve catered for strata clients by placing essential systems to keep communication & services in-check
Our primary aim is to make a strata manager’s life easier with reliability & clear communication
Sydney’s Plumbing Specialists have created a system to keep communication with managers consistent, clear and jobs completed efficiently
Katie Labonne
Premier Strata Management
Michael and his company proposed building a business relationship between Sydney’s Plumbing Specialists and our Strata company in 2019. Since then, we have engaged their services on a regular basis, almost daily, to rectify various plumbing issues from minor leaks to major sewer re-lining and more, in the complexes we manage.
Their knowledge of both their industry and ours has been a big part of the reason we use them so often. Along with their reliability, honesty, transparency and continued communication, I never doubt a job if I know SPS are attending to it.
I would certainly recommend Sydney’s Plumbing Specialists (SPS) to anyone looking for high quality plumbing services for reasonable prices.
Stephanie Gough
Foreshew Strata Agency
I have worked as a strata manager for the last 8 years. Over the years I have worked with countless plumbers and recently started working with SPS Plumbers and can easily say they’re the best plumbers I’ve ever worked with.
I know when I issue a work order that the job will be completed professionally and timely, they keep myself and the committee updated from start to finish, their reporting and invoicing is always detailed and their costs are very competitive. I would recommend SPS to anyone looking for a reliable plumber
Robert Vanderwal
NSW Strata Management
Sydney's Plumbing Services have been a great addition to the fleet of plumbers we use to service our strata buildings needs. They are very responsive to our work/quote requests, they make contact with the resident quickly to determine when they can attend. They keep everyone informed with progress along the way which makes it very easy to update the committee with the progress of the job.
I would happily recommend these guys to anyone looking for fast, efficient plumbers who turn up always with a smile on their face and clean up after themselves.
Charlie Wang
Netstrata
Having worked with SPS Plumbers over the last year, SPS plumbers are knowledgeable and provide an excellent customer service experience.
SPS Plumbers are always prompt in actioning both quotes and work orders and always keep the client and the strata manager informed of the process. They are experienced and extremely knowledgeable in the strata field. Highly recommended SPS Plumbers for all your strata needs
Matthew Sidra
Dexterity Strata
I have known Michael and the team at SPS for many years. We have not had a drop in service or personal touch. You will receive a timely response, knowledge, honesty and reasonable prices.
We would recommend SPS to anyone looking for a great service provider
Blocked Drains & CCTV Camera inspections
Pipe Relining
(This is completed in-house)
Burst Pipes
Leak Detection
Commercial Hot Water,
Boilers & Circulating Pumps
Stormwater & Mains Water Pumps
Backflow Prevention Testing & Installation
Thermostatic Mixing Valve Testing
All Gas Repairs & Installations We’re Licensed Gas Fitters
Scheduled Preventive Maintenance
We stand out as the most dependable maintenance and emergency repairs plumber in the entire Sydney region.
Our aim at Sydney’s Plumbing Specialists is to make the strata managers lives we work with easier. This is easier said than done and we can only achieve this time and time again because of the systems we have in place.
We understand that reliability and clear communication are paramount to undertaking seamless business relations.
Work Order Received
A work order or quote request is received and responded to within 60 minutes of receiving the order in our email
As soon as the job has been booked in, we inform the manager of the day and time we will be attending which eliminates any unnecessary phone calls or emails a manager would have received from the tenant waiting for the job to be booked in
Communication
Communication is a major key within our company
We understand how critical it is in the strata field. We regularly update our managers for example on larger jobs or if any updates are required. Any issues or problems are always related back to the manager ASAP and this consistent each and every time.
Detailed Reporting
Once the work have been completed, all photos and a detailed report is sent back to the manager within 24 hours of the work order being completed
If the works need to be quoted, we will ensure as much information, photos and supporting drawings are emailed back within 24 hours of attending site. We use a job management software program which enables us to ensure every single bit of information is sent through on completion of the job. This also means, by simply typing in a few numbers, we can refer to previous jobs and information instantly for any reason needed.
Safety Report
Safety for everyone is our priority
Safety is super important to us and we are sure it is also important to all Building Committee Members. Ensuring that the site is left in a safe condition is part of the SPS Plumbers Strata Process. Our plumbers complete a Safety Report and is sent to the respective emails for filing
Included in pack
Preventative
Maintenance PDF
Our specialist Strata Plumbers have created extremely useful information for Strata Managers to pass onto Strata Committee Members & Building Managers to help keep your building safe AND save maintenance costs
Included in pack
Glossary Of Terms
For All Plumbing
Related Terminology
We understand that it is virtually impossible to understand the plumbing terminology that is thrown around by most Plumbing Companies.
We at SPS Strata Plumbers have created a “Plumbing Terminology Bible” that can assist Strata Committee Members & Building Managers to assist in understanding all plumbing terms. We want to make sure the “wool is never pulled over your eyes” by other plumbing companies
Included in pack
Strata Safety
Inspection Report
We show you our method on how we inspect a strata premises. All Strata Committee Members as well as Building managers can be 100% confident in knowing that their building has been thoroughly checked and documented
At Sydney’s Plumbing Specialists, our culture is centered on the safety of our employees, customers and the general public
“Safety isn’t expensive, it’s priceless”
We believe in, not only the safety of our customer’s property and our team,
but also the short and long term safety of residents and the general public
Safety Site Box Meetings
We conduct safety site box meetings to ensure all our staff from our tradesman through to our apprentices are aware of any hazards they might come across whilst on the job
Health Safety Checks
Our plumbers are trained to conduct health safety checks on all properties. At SPS, we remain consistently updated on amended legislation and Australian regulations.
We understand the significance of regulatory compliance from both yours and our end. Hence, our staff are experts in reviewing all plumbing works to ensure complete safety and warranty adherence.
All emergencies during work hours will always be attended to the same day all over Sydney as we have the capacity to do so. We are always available and accessible 365 days 24 hours a day.
All after hour emergencies attended to within 90 minutes of receiving the call. Many companies utilise us after service as we have a genuine 90 min maximum response time. One of our office staff will be answering the calls meaning this does not go to an answering service
We travel all over Sydney to help our strata clients across Sydney. Having 7 vehicles on the road means we have the capacity and capability to do so and ensure we deliver a fast and efficient service each and every time
This is extremely important in diagnosing who is responsible for certain plumbing tasks which could at times be considered “grey areas”. Our entire team is continuously kept up to date and provided with laws around Strata, specifically plumbing. We specifically understand procedures surrounding burst pipes and the legalities surrounding what exactly is required for claims to be processed. We ensure all supporting documents and photos are always sent through
Strata Plumbing Sydney Projects
Northmead dislodged sewer pipe
Reported problem - All day dig up was actioned after the discovery of a dislodged sewer pipe by our SPS plumbing technicians. CCTV camera inspection carried out to inspect the sewer service revealed the dislodged section of sewer pipe under the rear basement wall and external wall of the affected unit combined with another issue of tree root intrusion seen within the pipe.
As a result of the dislodgement, most likely caused by the weight of the wall pushing down on the pipe, the sewer pipe is back falling and bowed which means relining is not a viable option and the pipe will need to be replaced. Works completed to resolve the problem - With the assistance of an excavator machine we proposed to excavate up to 1.7 metres deep and expose the sewer junction on the boundary trap shaft in the backyard of the unit. New trench was excavated from the boundary trap shaft junction to the rear wall of the unit. Defective sewer pipe was removed and a new junction cut in on the boundary trap shaft at a lower point to achieve a greater grade of fall. New PVC sewer pipe was run from the junction through the wall penetration and reconnected to the horizontal sewer service within the basement. On the completion of the works - Testing and commissioning was conducted on support pipe with blue metal aggregate as per Australian plumbing standards and area of works backfilled
Kogarah Water Line Corrosion
Reported problem - Urgent water leak at a unit block required a rapid repair after conducting works on a water service for strata client, Prior Strata. Our SPS plumbing technician found that the current lines installed were completely corroded and would continue to leak until they were replaced from the meter back to a suitable section where they could be replaced and located to.
After having trouble previously connecting the new fittings to the old lines which have continued to leak currently, our SPS plumbing technician encouraged that the following works will need to be completed to resolve this issue permanently. Works completed to resolve the problem - Dig up the affected area to expose water service at the front of the building that runs on the side of the building hard up to the existing brick wall and redirect the water service away from the wall combined with the replacement of 10 meters of 40mm copper. On the completion of the works - The area of the works was backfilled, garden relandscaped and all excess waste from conducting all plumbing works were disposed of.
Potts Point blocked drain
Reported problem - Torrential rainfall induced a report of blocked up drains from a strata building that failed to have a preventative maintenance plan. As a result, a reactive approach called for our SPS plumbing technicians to urgently attend due to blocked up drains and stormwater pipes that were not able to withstand large amounts of water. Works completed to resolve the problem - Upon site inspection, our SPS plumbing technicians located 5 stormwater surface drains and
located 5 stormwater surface drains and 1 main junction pit in total in which they discovered needed to be thoroughly cleaned and inspected for any issues. A notice to all residents was sent to inform them of the clean, prior to the works commencing. Our SPS plumbing technician cleaned all pits out one by one with the use of a high pressure jet blaster and drain camera to ensure they were free from dirt and debris and the lines were in working order. On completion of the works - All leaves and debris were disposed of safely and the area left clean. Our plumbing technician recommended a 12 month interval clean to be scheduled
Strathfield boundary trap replacement and defective sewer line
Reported Problem - Attended site to conduct a boundary trap replacement, however, SPS discovered 10 meters of earthenware sewer pipe at the rear of a unit that was defective
and needed relining with the worst affected section being 2 meters upstream from the boundary trap. Works completed to resolve the problem- Whilst carrying out the boundary trap works, our SPS plumbers extended the trench and replaced the worst affected 2-meter section, also allowing provision for a future reline. A heavy-duty jet blaster was utilised in preparation for the future reline to clear out roots for a smooth reline to take place. Upon completing a jet blast on an overflow relief gully, SPS had located a gully which required replacing due to dislodgements and cracks throughout, caused by tree root intrusion. The tree nearby had also caused the concrete to lift. In order to have this issue rectified, SPS cultivated the soil to expose the existing 4 inch gully. The existing gully was disconnected and replaced and then reconnected to existing sewer fixtures both up and downstream. On completion of the works, support was ensured for the new gully underneath and the area was backfilled on completion with all waste disposed of
West Pennant Hills Pipe Reline
Reported Problem - Attended to site with reports of a blockage. SPS conducted a CCTV camera inspection on the sewer and discovered tree roots in sections of the pipe. Works completed to resolve the problem- To resolve this issue, our plumbing technician utilised a high pressure jet blaster to
remove the obstructive roots interfering with the pipe and diligently dug up the existing ground in front of property to expose and disconnect the existing sewer. Pipe reline took place of approxmately 5 metres of the defected sewer. In addition, an inspection point was installed and inspection opening raised. On completion of the works, the hole was backfilled and site cleaned.
Double Bay Leakage
Reported Problem - A large leak urged for our SPS plumbing technicians to attend and diligently carry out prompt investigation. After investigation with pipe leak detection, our plumbing technicians discovered an excessive amount of water under the house and a loud hissing noise that you could also hear quite clearly from inside the laundry. The leak seemed to be stemming from the building’s main water pipe
(before the unit isolation valve). Works completed to resolve the leaking pipe - Before actioning the works, a notification to strata was made informing that the water supply will be off to the building for the majority of the day, once the leak had been found. Utilising a jackhammer, a section of brick work was removed to gain access into the cavity in order to find the damaged section of pipe. Once the affected pipe was located, we cut out the damaged section and supplied and installed it with a new pipe. On completion of the works - Testing on completion of works took place, once the new section of pipework was installed to ensure it was all in working order
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