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Professional, Affordable & Considerate Sydney Plumbers
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We’ve catered for strata clients by placing essential systems to keep communication & services in-check
Our primary aim is to make a strata manager’s life easier with reliability & clear communication
Sydney’s Plumbing Specialists have created a system to keep communication with managers consistent, clear and jobs completed efficiently
Katie Labonne
Premier Strata Management
Michael and his company proposed building a business relationship between Sydney’s Plumbing Specialists and our Strata company in 2019. Since then, we have engaged their services on a regular basis, almost daily, to rectify various plumbing issues from minor leaks to major sewer re-lining and more, in the complexes we manage.
Their knowledge of both their industry and ours has been a big part of the reason we use them so often. Along with their reliability, honesty, transparency and continued communication, I never doubt a job if I know SPS are attending to it.
I would certainly recommend Sydney’s Plumbing Specialists (SPS) to anyone looking for high quality plumbing services for reasonable prices.
Stephanie Gough
Foreshew Strata Agency
I have worked as a strata manager for the last 8 years. Over the years I have worked with countless plumbers and recently started working with SPS Plumbers and can easily say they’re the best plumbers I’ve ever worked with.
I know when I issue a work order that the job will be completed professionally and timely, they keep myself and the committee updated from start to finish, their reporting and invoicing is always detailed and their costs are very competitive. I would recommend SPS to anyone looking for a reliable plumber
Robert Vanderwal
NSW Strata Management
Sydney's Plumbing Services have been a great addition to the fleet of plumbers we use to service our strata buildings needs. They are very responsive to our work/quote requests, they make contact with the resident quickly to determine when they can attend. They keep everyone informed with progress along the way which makes it very easy to update the committee with the progress of the job.
I would happily recommend these guys to anyone looking for fast, efficient plumbers who turn up always with a smile on their face and clean up after themselves.
Charlie Wang
Netstrata
Having worked with SPS Plumbers over the last year, SPS plumbers are knowledgeable and provide an excellent customer service experience.
SPS Plumbers are always prompt in actioning both quotes and work orders and always keep the client and the strata manager informed of the process. They are experienced and extremely knowledgeable in the strata field. Highly recommended SPS Plumbers for all your strata needs
Matthew Sidra
Dexterity Strata
I have known Michael and the team at SPS for many years. We have not had a drop in service or personal touch. You will receive a timely response, knowledge, honesty and reasonable prices.
We would recommend SPS to anyone looking for a great service provider
Blocked Drains & CCTV Camera inspections
Pipe Relining
(This is completed in-house)
Burst Pipes
Leak Detection
Commercial Hot Water,
Boilers & Circulating Pumps
Stormwater & Mains Water Pumps
Backflow Prevention Testing & Installation
Thermostatic Mixing Valve Testing
All Gas Repairs & Installations We’re Licensed Gas Fitters
Scheduled Preventive Maintenance
We stand out as the most dependable maintenance and emergency repairs plumber in the entire Sydney region.
Our aim at Sydney’s Plumbing Specialists is to make the strata managers lives we work with easier. This is easier said than done and we can only achieve this time and time again because of the systems we have in place.
We understand that reliability and clear communication are paramount to undertaking seamless business relations.
Work Order Received
A work order or quote request is received and responded to within 60 minutes of receiving the order in our email
As soon as the job has been booked in, we inform the manager of the day and time we will be attending which eliminates any unnecessary phone calls or emails a manager would have received from the tenant waiting for the job to be booked in
Communication
Communication is a major key within our company
We understand how critical it is in the strata field. We regularly update our managers for example on larger jobs or if any updates are required. Any issues or problems are always related back to the manager ASAP and this consistent each and every time.
Detailed Reporting
Once the work have been completed, all photos and a detailed report is sent back to the manager within 24 hours of the work order being completed
If the works need to be quoted, we will ensure as much information, photos and supporting drawings are emailed back within 24 hours of attending site. We use a job management software program which enables us to ensure every single bit of information is sent through on completion of the job. This also means, by simply typing in a few numbers, we can refer to previous jobs and information instantly for any reason needed.
Safety Report
Safety for everyone is our priority
Safety is super important to us and we are sure it is also important to all Building Committee Members. Ensuring that the site is left in a safe condition is part of the SPS Plumbers Strata Process. Our plumbers complete a Safety Report and is sent to the respective emails for filing
Included in pack
Preventative
Maintenance PDF
Our specialist Strata Plumbers have created extremely useful information for Strata Managers to pass onto Strata Committee Members & Building Managers to help keep your building safe AND save maintenance costs
Included in pack
Glossary Of Terms
For All Plumbing
Related Terminology
We understand that it is virtually impossible to understand the plumbing terminology that is thrown around by most Plumbing Companies.
We at SPS Strata Plumbers have created a “Plumbing Terminology Bible” that can assist Strata Committee Members & Building Managers to assist in understanding all plumbing terms. We want to make sure the “wool is never pulled over your eyes” by other plumbing companies
Included in pack
Strata Safety
Inspection Report
We show you our method on how we inspect a strata premises. All Strata Committee Members as well as Building managers can be 100% confident in knowing that their building has been thoroughly checked and documented
At Sydney’s Plumbing Specialists, our culture is centered on the safety of our employees, customers and the general public
“Safety isn’t expensive, it’s priceless”
We believe in, not only the safety of our customer’s property and our team,
but also the short and long term safety of residents and the general public
Safety Site Box Meetings
We conduct safety site box meetings to ensure all our staff from our tradesman through to our apprentices are aware of any hazards they might come across whilst on the job
Health Safety Checks
Our plumbers are trained to conduct health safety checks on all properties. At SPS, we remain consistently updated on amended legislation and Australian regulations.
We understand the significance of regulatory compliance from both yours and our end. Hence, our staff are experts in reviewing all plumbing works to ensure complete safety and warranty adherence.
All emergencies during work hours will always be attended to the same day all over Sydney as we have the capacity to do so. We are always available and accessible 365 days 24 hours a day.
All after hour emergencies attended to within 90 minutes of receiving the call. Many companies utilise us after service as we have a genuine 90 min maximum response time. One of our office staff will be answering the calls meaning this does not go to an answering service
We travel all over Sydney to help our strata clients across Sydney. Having 7 vehicles on the road means we have the capacity and capability to do so and ensure we deliver a fast and efficient service each and every time
This is extremely important in diagnosing who is responsible for certain plumbing tasks which could at times be considered “grey areas”. Our entire team is continuously kept up to date and provided with laws around Strata, specifically plumbing. We specifically understand procedures surrounding burst pipes and the legalities surrounding what exactly is required for claims to be processed. We ensure all supporting documents and photos are always sent through
SPS Plumbers Sydney is a Multi-Award Winning Plumbing Company Delivering the Highest Standards of Service
Accredited
Professionals
Copyright 2020 | SPS Plumbers - Sydney's Plumbing Specialists | All Rights Reserved | SPS Plumbers License No. 307819C
